About thespacestore Company....
Always feel free to contact us if you have any questions - we are happy to help!
The Space Store is the universal leader in quality NASA and space theme products.
Anything you need, give us a call or email us at manager@thespacestore.com.
We are happy to make arrangements for large quantity orders, help with ideas for events, answer homework questions and more.
We take orders online and are now open until 10 PM Mountain Time to better serve you.
(877) 698-0704
(303) 770-0704
(303) 770-0696 Fax
New Customer Service Hours:
Monday-Friday 9:00 AM to 10:00 PM Mountain Time.
Saturdays from 8:00 AM to 1:00 PM Mountain Time.
Mailing and physical address:
The Space Store
7302 S.
Alton Way, Suite D
Centennial, Colorado 80112
manager@thespacestore.com
manager@thespacestore.com
Security & Payment
All transactions are secure from unauthorized Internet access.
We accept American Express, MasterCard, Visa, Discover and PAYPAL.
Orders shipped to Colorado are subject to our state sales tax.
The Space Store is proud to be an Accredited Business Member of the Better Business Bureau.
INTERNATIONAL SHIPPING METHOD
WE SHIP INTERNATIONAL ORDERS BY EITHER USPS GLOBAL PRIORITY, or USPS EXPRESS.
GLOBAL PRIORITY IS A 6-10 BUSINESS DAY SERVICE.
EXPRESS IS A 5 to 8 BUSINESS DAY SERVICE.
WE USE EXPRESS, IF THE SHIPPING AMOUNT YOU PAID COVERS IT, OTHERWISE WE USE PRIORITY.
International Duties and Taxes
The customer is responsible for paying any taxes or duty due on receipt.
RETURNS:
Custom and Large Orders cannot be cancelled and are non-refundable.
Some models and replicas (where noted) are also non-refundable and may not be returned.
Costumes and Suits may be exchanged for another size.
All Other Items: You may return an item in its original condition, including all packaging, for a refund within 30 days of receiving - unless otherwise noted on the item page.
Shipping & handling charges are refunded only if the return is due to our error.
Include a copy of your invoice stating your name, address, order number and the reason for your return.
If using a credit card, the refund will be credited to your account.
If paying by money order or check, a refund check will be mailed to you in 2-4 weeks.
We suggest you use UPS or Insured US Mail for the return.
If there is any question, contact us.
Please note: Special orders and large quantity orders cannot be cancelled and will not be refunded.
Educator & Non-profit Discounts
Educators and non-profit groups may use coupon code teacher during check out for a discount.
Also, be sure to join AIAA - it's free for teachers and they also provide some very nice grants! Click here for more information.Why Shop With Us?New ItemsSale ItemsSpace Suits & ClothingSpace ToysNASA Patches & PinsSpecialty ItemsShop By MissionSpace BooksPosters & PhotosEntertainmentSpace PensSpace ModelsSpace Food, Ice Cream & CandyMemorabilia & AutographsSpace Birthday Party SuppliesDecorate a Space RoomFor EducatorsGift IdeasNASA Links & Space News BlogBe an AffiliateContact and Shipping InformationSign Up For The Free Space Store NewsletterChallenger Center for Space Science Educationhome | about us | privacy policy | send email | site map | view cart
CALL US TOLL-FREE AT (877) 698-0704.
Copyright 2007 The Space Store.
All rights reserved.
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