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Click here for RTW Productions Discount Coupon Code Information
RTW Productions Company Rating:
5/5 Customer Service 5/5
Customer Support
5/5 Product Value
5/5 Ecommerce Security
5/5 Overall
Interestings Information:
Thanks for visiting Rushtowarfilm.com.
If you're looking for quick answers to all the basic questions, you should find them right here on this page.
PAYMENT METHODS:
You can order from Rushtowarfilm.com with a major credit card. Sorry, we do not accept personal checks.
We use a VERIFIED SECURE SHOPPING CART so you can be sure that your order information and credit card details are secure.
ORDERING:
Prices are in U.S. dollars. Please consult your local bank if you need currency conversion details for countries other than the United States.
Make sure when entering your credit card information that you enter the EXACT BILLING ADDRESS that your credit card company has listed for your account.
SALES TAX:
Local sales tax will be charged in California. International customers will be responsible for tariffs and duties from their respective country.
PROBLEMS ORDERING:
These are some of the most common solutions to ordering problems.
1. Make sure to enter the exact billing address appearing on your statement
2. Try restarting your computer (that seems to work for many)
3. Try on a friend's computer (this always works)
If these solutions don't work, please contact us at the following:
Email: Store@Rushtowarfilm.com
SHIPPING INFO:
We ship to anywhere in the U.S. and many countries internationally. The warehouse that ships on our behalf is located in Ohio and, it generally ships products the same day. USPS orders can take 3 to 5 business days for all orders in the US and an additional 7-10 days to International destinations.
SHIPPING AND HANDLING RATES- DOMESTIC:
USA: $2.99
SHIPPING AND HANDLING RATES- INTERNATIONAL:
Canada: $3.99
International: $6.99
Note: Certain countries charge additional fees, such as custom fees and independent carrier fees. Please contact your local customs office or branch office of the US postal service to find out what kind of fees you can expect based upon the type of merchandise you wish to order before placing your order.
EXPEDITED SHIPPING:
We do not offer expedited shipping.
RETURN POLICY:
Damaged or defective merchandise may be returned with shipping invoice within 14 days of receipt.
Please be advised that you will be responsible for any return shipping costs to us for any instance. Your order will be exchanged for similar goods and shipped back to you at our cost. All transactions are final - there are NO refunds!
HOW TO SEND IN YOUR RETURN/ EXCHANGE:
Please send the return/exchange to:
RTW Productions, LLC
15332 Antioch Street #427
Pacific Palisades, CA 90272
Please include a note along with your package with the following details: your name, address, telephone number and email address.
PRIVACY POLICY:
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
We do not rent, sell or distribute our customer base or newsletter e-mails to anyone. Your privacy is important to us and is completely guaranteed. When you give us your e-mail, address or phone number during the ordering process they are used for order confirmation purposes only.
SECURITY:
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
We are particularly sensitive to visitors' security concerns regarding the use of credit cards to purchase products over the Internet. For orders placed in the store at Rushtowarfilm.com, we use a technology that automatically encrypts credit card data while information is being transmitted over the Internet, provided that the visitor's browser supports the Secure Socket Layer protocol (SSL).
CONTACT US:
Before you contact us, please review our FAQ where we have posted the answers to some of your most common questions.
If you are contacting us in regards to an order, please tell us your full name, address and invoice number.
If you need more info or would like to make a comment or suggestion, please let us know. You can contact us via email.
E-mail:
store@Rushtowarfilm.com
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