Luggage Guru Promotional Coupon Codes

LuggageGuru.com is owned and operated by E. Vincent Luggage - a well established large retail and repair facility for brand name luggage. For 39 years E. Vincent Luggage has been known for its expertise, professionalism, and excellent customer service. And now the LuggageGuru brings all these qualities to the web.

Customer Service
Our staff have an average of 20 years experience in selling and repairing luggage. They are true luggage gurus. Don't be afraid to pick up the phone and call us (toll free) at 1-888-358-GURU. We are eager to help you and we welcome the opportunity to impress you with our expertise. Our customer service hours are Mon.-Sat. 10:00 AM – 6:00 PM, Sun. 12:00 PM – 5:00 PM Eastern Standard Time.

Selection
LuggageGuru carries all the top brands of luggage and business cases with a vast assortment of colors, sizes and styles. Our site has the largest, most diverse selection on the Internet today, and we are adding new products daily. If you can't find something on LuggageGuru, please call us (toll Free) at 1-888-358-GURU. We more than likely have what you want but haven't added it to our site yet. Even if we don't stock the item we will be happy to order it for you.

Low Price Guarantee
LuggageGuru guarantees low prices. We will match or beat any competitors prices on first quality merchandise by authorized dealers. If you should find a lower Internet price, including coupons, within 30 days after your purchase, contact us by phone at 1-888-358-GURU Mon.-Sat. 10:00 AM – 6:00 PM, Sun. 12:00 PM – 5:00 PM Eastern Standard Time or by e-mail at info@luggageguru.com and we will match the price.

LuggageGuru.com Special Warranty (For our customers only)
LuggageGuru provides in-house warranty repair services on all purchases within the terms of the manufacturers warranty. For the first year of your LuggageGuru will pick up, repair and return the item at LuggageGuru's expense. LuggageGuru.com will continue to service all products within the terms of the warranty and return it to you free of charge but after the first year you will incur the cost of shipping the product to us. Other web sites dismiss any problems after the item has been used, telling you to use your manufacturers warranty and burdening you with expense of the freight.

Here is how it works: damaged items have to be boxed and accompanied by a copy of the sales receipt. Just call the LuggageGuru (toll free) at 1-888-358-GURU Mon.-Sat. 10:00 AM – 6:00 PM, Sun. 12:00 PM – 5:00 PM Eastern Standard Time or e-mail us at info@luggageguru.com for a return authorization and to schedule the UPS pickup. Have your original sales receipt handy. We will need the original order number or invoice number. LuggageGuru will pay for one pickup attempt only. Any packages returned to us without a return authorization number (RA#) will be refused.

Airline Damage and Other Damage Due To Mishandling
The LuggageGuru strongly recommends you to examine your luggage carefully upon arrival, before leaving the airport. Damage due to mishandling is not covered by your manufacturers warranty. You must file a claim with the airline before leaving the airport. LuggageGuru does work for over 50 airlines and has extensive experience with these matters.

Damage Due To "Wear and Tear"
Manufacturers warranties do not cover damage due to long term use or neglect such as worn bindings, scuffs and scratches. This is considered part of the normal wear luggage undergoes with use.

Verisign
LuggageGuru.com uses VeriSign digital certificate technology to assure that your transactions are executed safely on our secure servers. VeriSign Inc. is the leading provider of Public Key Infrastructure (PKI) and digital certificate solutions used by enterprises, Web sites, and consumers to conduct secure communications and transactions over the Internet. VeriSign independently verifies the identity and background of a business prior to issuing digital key certificates. These certificates enable you to be certain that transactions entered on our site are encrypted so that your data can only be read by our secure servers.

American Luggage Dealers Association
LuggageGuru.com is a full member of ALDA, the American Luggage Dealers Association, established in 1970 to develop superior merchandising to consumers. We are a 39 year old established large multi-site retail and factory authorized repair facility for brand name luggage.

Better Business Bureau
Luggage Guru meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal.